Free shipping for order $100 and over excluding taxes will not be charge in United state. Order are processed and shipped within two business days. USPS priority mail 1-3 business days. USPS ground 2-8 business days. USPS express 1-2 days order before 3pm est. International shipping 7-21 business days. International express 3-5 business days. Customer tracking information will be via email when the label is created. tracking information is not available right at the moment of purchase it takes 1-2 days or sooner for customer to receive it. Lost or Stolen Packages. Vals Quality Fashion LLC. Is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it you must contact USPS directly # 800-522-9085 any lost or stolen package must be reported as a claim.